Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 20 February 2018 to Question 126941, on Social Security Benefits: Correspondence, if the Government will take steps to address the disparity whereby Capita may use second class post to send a seven-day notification of an assessment to a claimant while Maximus and Atos-operated bodies do not use second class.

It is departmental policy that claimants are given sufficient notice of any appointment to attend for an assessment. DWP do not specify what class of postage Assessment Providers must use. Every case returned by Capita where the claimant has not attended the PIP assessment is checked to ensure that they have had the full 7 days notice, ensuring that no one is penalised where this has not been the case.