Question to the Department for Business, Energy and Industrial Strategy:
To ask the Secretary of State for Business, Energy and Industrial Strategy, pursuant to the Answer of 26 February 2018 to Question 128990, on Warm Home Discount Scheme, if his Department will (a) undertake and (b) place in the Library a review of the Ofgem Confidence Code.
The independent energy sector Regulator Ofgem administers the Confidence Code.
This Code requires that a service provider must alert consumers to the possibility that if they move to certain suppliers, they could lose support from government energy support schemes such as the Warm Home Discount.
Ofgem regularly reviews the Code to ensure it provides the right protections for consumers. In addition, Confidence Code accredited price comparison websites undergo annual audits and Ofgem conduct spot checks to monitor compliance with Confidence Code requirements. Where non-compliance is identified, Ofgem contacts the price comparison website and works with them to bring them into compliance.