Revenue and Customs: Training

(asked on 16th December 2020) - View Source

Question to the HM Treasury:

To ask the Chancellor of the Exchequer, how many HMRC staff-hours have been devoted to receiving training in each of (a) 2015, (b) 2016, (c) 2017, (d) 2018, (e) 2019, and (f) 2020 to date.


Answered by
Jesse Norman Portrait
Jesse Norman
This question was answered on 15th January 2021

HMRC’s learning provision is delivered via multiple platforms, including a new platform rolled out in 2019.

The table below provides figures for 2014 to 2018. The data from each platform is not directly comparable, and there has not been sufficient time to reconcile the records for 2019 and 2020. In addition, the table below does not capture learning carried out without system registration; there will also be experienced staff who take self-study courses as part of continuing professional development, as well as staff who move into specific areas of work. It is therefore not possible to collate learning hours fully for all years in question.

Year

Total duration (days)

2014

126,834.77

2015

148,558.65

2016

169,255.73

2017

96,087.05

2018

85,315.14

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