Question to the Home Office:

To ask the Secretary of State for the Home Department, what proportion of appointments for biometric testing at the Core Service Point in Glasgow are (a) free and (b) enhanced appointments which incur a charge.

UK Visa and Citizenship Application Service (UKVCAS) centres are run by Sopra Steria Ltd (SSL) on behalf of UK Visas & Immigration (UKVI) The core service points, at which free appointments are offered are located in Cardiff, Croydon, Belfast, Birmingham, Glasgow and Manchester.

The Key Performance Indicator (KPI) regarding availability of free appointments for biometric enrolment at core service points related to SSL is published on a quarterly basis as part of the Key Performance Indicators for HMG’s most important contracts held by the Home Office.

This can be found following the link below:

https://www.gov.uk/government/publications/key-performance-indicators-kpis-for-governments-most-important-contracts

Note: In order to find the information specific to the UKVCAS contract, this can be identified via column C and selecting Sopra Steria Ltd.