Universal Credit: Internet

(asked on 5th March 2018) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what the (a) shortest, (b) average and (c) longest periods were between submitting an online application for universal credit and attending a first appointment to begin a new claim in (i) Birkenhead constituency and (ii) England in the last month for which figures are available.


Answered by
Alok Sharma Portrait
Alok Sharma
COP26 President (Cabinet Office)
This question was answered on 8th March 2018

We aim to verify claimants’ identify and agree a claimant commitment with them within 10 days of the declaration of claim, approximately 3 weeks before the first payment will fall due.

However, the information requested is not readily available and to provide it would incur disproportionate cost.

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