Question to the Home Office:

To ask the Secretary of State for the Home Department, if she will make it her policy to ensure that any asylum seekers who have been adversely affected in the ongoing Aspen payment card transition will (a) have all back-payments due from 24 May 2021 automatically paid in full and (b) not suffer over-payment claw-backs of emergency payments given as a consequence of the payment card transition.

Weekly payments are continuously accruing on Aspen cards for eligible asylum seekers, even if they have not yet received or activated their new card. Once successfully activated, service users can access their accrued funds, therefore no back-payments will be required.

The vast majority of cards have been activated and payments were available for those without ASPEN access.

The position on emergency cash payments and reconciliation of balances will be reviewed in due course.