Universal Credit: Internet

(asked on 5th March 2018) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 27 February 2018 to Question 128375, on Universal Credit: Internet, if she will she set an estimated year of delivery for the development of an online password reset function for universal credit claimants.


Answered by
Alok Sharma Portrait
Alok Sharma
COP26 President (Cabinet Office)
This question was answered on 8th March 2018

Improvements to features including those for making payments to claimants, further enhancements to the security of the system and features to improve the experience of people with specific needs are being addressed before the online password reset. It would not be useful to produce a schedule of changes as they are constantly reviewed and adapted as we work in an agile environment.

We are continually delivering the functionality that gives the most value at any time, whilst ensuring the service is safe, secure and performing. This method ensures we will deliver this functionality at the most appropriate point.

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