Southeastern: Compensation
(asked on 6th March 2018) - View Source
Question to the Department for Transport:
To ask the Secretary of State for Transport, what discussions he has had with (a) Network Rail and (b) Southeastern Rail on compensation for passengers left on trains outside Lewisham Station for over four hours; and if he will make a statement.
This question was answered on 13th March 2018
Southeastern have announced that they will be doubling Delay Repay payments for all passengers delayed for 30 minutes or longer from Tuesday 27 February to Friday 2 March. For passengers stranded for 2 hours or more on trains on Friday 2 March, Southeastern will be providing compensation of £100 or double Delay Repay – whichever is greater.