Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 20 February 2018 to Question 127702, if her Department will put transitional protections in place for the continued payment of support for mortgage interest for claimants of that benefit who have not been contacted by Serco by the end of February 2018.

A managed information provision process began in July 2017 to inform all existing recipients of Support for Mortgage Interest (SMI) benefit of the new scheme. The regulations contain provision for all claimants to be given at least 6 weeks from the loan offer to make a decision whether to accept or decline an SMI loan before their SMI benefit payments cease.