Question to the HM Treasury:

To ask Mr Chancellor of the Exchequer, if he will publish the technical issues which are affecting the Childcare service; and what the timetable is for those issues to be resolved.

The majority of parents use the childcare service without problems.

Many of the issues experienced by parents are intermittent and may affect customers in different ways. HM Revenue and Customs have procedures in place to ensure any parent who experiences a technical issue when applying for Tax-Free Childcare through the online service, receives support and does not lose out financially.