State Retirement Pensions
(asked on 23rd April 2018) - View Source
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, whether her Department provides compensation to people who do not receiver notification of state pension entitlement within two months of their retirement date.
This question was answered on 30th April 2018
DWP aims to award State Pension claims within 10 workings days of the date in which the customer chose their claim to commence.
On the occasions when a customer is dissatisfied with the service provided by the Department, the DWP complaints procedure includes the provision for a special payment to be made for any delays which may have occurred.