Question to the Home Office:

To ask the Secretary of State for the Home Department, what practical support her Department plans to provide to Ukrainian refugees who are required to make an online application to come to the UK in the event that they do not have access to (a) a smartphone, (b) a computer and (c) internet signal; what languages the online application process will be available in; and if she will make a statement.

If someone is unable to make an online application to come to the UK under the Ukraine Family Scheme, their sponsor can submit the application on their behalf through the GOV.UK webpage. If an applicant requires further support uploading their documents as part of the application process, they can book an appointment at a Visa Application Centre to have their documents scanned and linked to their application.

The online application process for the Ukraine Family Scheme is currently only available in English, but guidance in Ukrainian is being made available.

Further information on the Ukraine Family Scheme can be found on the GOV.UK webpage: https://www.gov.uk/guidance/apply-for-a-ukraine-family-scheme-visa