Jobcentres: Telephone Services
(asked on 6th February 2023) - View Source
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, if he will make an estimate of the number and proportion of calls from benefit claimants to jobcentres were disconnected before being answered in the last 12 months.
This question was answered on 14th February 2023
The Department operates a virtual telephony network, as such telephony data to Jobcentres is not available.