Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 2 May 2018 to Question 139040, on universal credit, what improvements are planned to the service her Department provides for utility companies.
As part of our test and learn approach, we continue to improve the service we offer utility companies. An example of this is the Universal Credit Guide for Utility Companies developed with the Utility Company Debt Group and shared with them. The guide helps utility company staff to better understand Universal Credit and its benefits.