Question to the Home Office:

To ask the Secretary of State for the Home Department, pursuant to the Answer of 3 February 2023 to Question 132405, whether her Department has other similar agreements with (a) charities and (b) independent organisations on responding to (i) Members and (ii) other officials.

Correspondence from MPs related to immigration casework is referred to MP Account Management (MPAM) who then liaise with relevant Home Office officials to respond. For audit trail purposes MPAM log details all the correspondence in their MP correspondence system.

Other correspondence is referred to the Direct Communications Unit who log it for audit purposes and transfer it to the relevant immigration caseworking team to respond.