Tumble Dryers: Fire Hazards

(asked on 11th May 2018) - View Source

Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, whether the Office for Product and Safety and Standards has taken steps in response to the Which? investigation which claimed some retailers are providing incorrect and unsafe advice on fire-risk tumble dryers.


Answered by
Andrew Griffiths Portrait
Andrew Griffiths
This question was answered on 16th May 2018

Ensuring that consumers have access to information on the safety of products is a key priority for the Office for Product Safety and Standards and for this Department.

In light of the claims made by Which?, I wrote to the British Retail Consortium on 1st May to ask them to raise the issue of consumer advice with all their members and to provide reassurance that their customer advice arrangements are fit for purpose and they are giving correct advice on safety.

I also met with senior executives of Whirlpool on 1st May and have asked them to investigate the claims and take appropriate action to ensure that consumers receive the correct safety advice.

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