Question to the Home Office:

To ask the Secretary of State for the Home Department, what the guidelines for staff processing leave to remain (family and private life) applications on updating applicants of the status of that application are.

An acknowledgement letter is despatched to the applicant when their family and private life application is input onto our caseworking system. This letter advises that no service standard applies but that the application will be completed as soon as possible.

After the initial acknowledgement, caseworkers will contact individuals where further information or evidence is required to consider and progress their application, but do not provide running updates on the status of applications in progress.