Question to the Department for Science, Innovation & Technology:

To ask Secretary of State for Science, Innovation and Technology, what steps the Government is taking to develop the digital skills of older people, particularly those who may be at risk of digital exclusion.

To improve access to digital skills, the government has introduced a digital entitlement for adults with no or low digital skills. This allows older people wishing to acquire essential digital skills to gain specified digital qualifications, up to level 1, free of charge. Essential Digital Skills Qualifications (EDSQs), introduced alongside the digital entitlement, are based on new national standards which set out the digital skills people need to get on in life and work. We also support the provision of essential digital skills training in community settings through the Adult Education Budget.

Assisted digital support is available to help older people access online services. Around 2900 public libraries in England provide a trusted network of accessible locations with staff, volunteers, free DCMS-funded wifi, Public PCs, and assisted digital access to a wide range of digital services. The Government is working closely with the third sector to support older people getting online. Charities such as AgeUK and AbilityNet play an important role in providing help with technology and the internet.