Personal Independence Payment

(asked on 20th February 2023) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, how many and what proportion of Personal Independence Payment claims assessed (a) face-to-face, (b) on paper, (c) by telephone and (d) by video call led to an award in 2021-22.


Answered by
Tom Pursglove Portrait
Tom Pursglove
Minister of State (Minister for Legal Migration and Delivery)
This question was answered on 27th February 2023

Table 1 shows the volume and proportion of assessments that led to an award split by channel type between April 20-21 and March 20-22.

Table 1: Volume and proportion of Personal Independence Payment (PIP) assessments that led to an award in 2021-2022

Volume awarded

Proportion of assessments resulting in award

Telephone Consultation

186,890

44%

Video Consultation

3,380

44%

Face to Face Consultation

6,960

41%

Paper Based Review

69,570

85%

Source: PIP Atomic Data Store (ADS)

Notes:

  • This is unpublished data. It should be used with caution and it may be subject to future revision;
  • Figures are for England and Wales only;
  • Figures include new claims and reassessment from Disability Living Allowance (DLA) claims;
  • These figures cover claims made under normal rules only;
  • This is data from initial decisions only and does not include mandatory reconsiderations or appeals;
  • The proportion of PIP assessments that lead to an award does not take account of claims that are disallowed pre-assessment; and
  • Volumes are rounded to the nearest 10 and percentages are rounded to the nearest whole percentage.

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