Question to the Department for Business and Trade:

To ask the Secretary of State for Business and Trade, what alternatives are available for company directors unable to use One Login.

Individuals who are required to verify are encouraged to use GOV.UK One Login where possible. This offers several routes, including using photo ID, answering online security questions, or attending a Post Office with appropriate documents. Where an individual is unable to complete verification using any One Login route, they can instead use an Authorised Corporate Service Provider (ACSP), such as an accountant or solicitor, to verify their identity on their behalf. ACSPs must meet Companies House’s identity verification standard. Companies House also provides tailored support or reasonable adjustment.