Question to the Department for Energy Security & Net Zero:
To ask the Secretary of State for Energy Security and Net Zero, pursuant to the Answer of 20 February 2023 to Question 142817 on Utilities: Licensing, what plans the Government has to assess the outcomes of the Market Compliance Reviews; and what steps he is taking to help ensure Ofgem is able to take action where suppliers have fallen short of their obligations.
Ofgem, as the independent regulator, is responsible for the enforcement of licence conditions on suppliers in the energy market.
Ofgem has recently informed suppliers not to wait for the outcome of their reviews and to act now to check that prepayment meters have been installed appropriately, and if rules have been broken, offer customers a reversal of installations and compensation payments where appropriate.