Northern: Compensation

(asked on 6th June 2018) - View Source

Question to the Department for Transport:

To ask the Secretary of State for Transport, what assessment he has made of the potential merits of introducing an enhanced compensation scheme for passengers affected by recent Northern Rail disruption; and if he will make a statement.


This question was answered on 11th June 2018

Passengers are encouraged to claim delay repay compensation on all affected journeys. In addition to normal compensation methods the Secretary of State announced in the House that the rail industry will fund a special compensation scheme to ensure that regular rail users receive adequate redress for the disruption they have experienced. More detail of the eligibility requirements and how season ticket holders can claim will be announced soon.

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