Pensions: Telephone Services
(asked on 23rd February 2023) - View Source
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 22 February 2023 to Question 147384 on Pensions: Telephone Services, what the average time is that callers were put on hold before being connected to the Future Pension Centre as of 23 February 2023; and what percentage of callers abandoned the call.
This question was answered on 3rd March 2023
We do not hold data as of 23rd February.