Universal Credit

(asked on 12th June 2018) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 11 June 2018 to Question 150254, what estimate she has made of number of face-to-face interviews which have taken place as a result of a claimant forgetting all of their their universal credit online login details.


Answered by
Alok Sharma Portrait
Alok Sharma
COP26 President (Cabinet Office)
This question was answered on 15th June 2018

Password interviews and password reset only interviews are recorded under one interview type, and resets can also be conducted during any interview. Therefore quantifying and differentiating password reset interviews only is not possible.

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