Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, what contractual penalties are in place to ensure that clinical contact tracers working for Intelling follow NHS guidance on personal data safety.

NHS Test and Trace’s primary suppliers and their sub-contractors providing contact tracing services are legally obliged to adhere to the standard data handling conditions of all preferred Government suppliers, alongside terms specified by the Department. Contracts awarded by the Department include break clauses and clauses on managing product and service quality and delivery. These provisions allow us to review contracts and/or reclaim money where a company is deemed to have supplied faulty products, services or failed to deliver key outputs. Activity which could prompt the use of such mechanisms includes failure to meet legal obligations on data handling.