Ambulance Services: Standards
(asked on 22nd April 2022) - View Source
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, what the average ambulance waiting time is across all NHS ambulance trusts; which of those trusts have the longest waiting times; and how that compares to ambulance waiting times in (a) 2019 and (b) 2015.
The following table shows the average ambulance waiting times in England and in each National Health Service ambulance trust in 2021/22.
| Average ambulance response times 2021/22 hours:minutes:seconds | |||
| Category 1 | Category 2 | Category 3 | Category 4 |
England | 00:08:39 | 00:41:17 | 02:13:40 | 02:49:43 |
East Midlands Ambulance Service | 00:08:52 | 00:47:21 | 02:40:21 | 02:39:29 |
East of England Ambulance Service | 00:09:50 | 00:45:42 | 02:20:00 | 02:49:23 |
Isle of Wight Ambulance Service | 00:09:37 | 00:26:20 | 01:14:06 | 01:27:26 |
London Ambulance Service | 00:06:51 | 00:38:17 | 01:37:16 | 03:24:40 |
North East Ambulance Service | 00:06:56 | 00:36:40 | 01:52:50 | 01:32:34 |
North West Ambulance Service | 00:08:42 | 00:47:39 | 02:53:32 | 04:08:31 |
South Central Ambulance Service | 00:08:12 | 00:28:03 | 01:50:29 | 02:17:02 |
South East Coast Ambulance Service | 00:08:43 | 00:30:07 | 02:33:31 | 03:28:37 |
South Western Ambulance Service | 00:10:20 | 01:01:57 | 02:43:54 | 02:53:03 |
West Midlands Ambulance Service | 00:07:50 | 00:32:53 | 02:08:48 | 02:31:01 |
Yorkshire Ambulance Service | 00:09:16 | 00:36:06 | 01:47:39 | 02:24:48 |
In 2021/2022 South Western Ambulance Service had the longest waiting time for category 1 and category 2 ambulance calls. North West Ambulance Service has the longest waiting time for category 3 and category 4 ambulance calls.
The following table shows the average ambulance waiting times in England and in each National Health Service ambulance trust in 2019/20.
| Average ambulance response times 2019/20 hours:minutes:seconds | |||
| Category 1 | Category 2 | Category 3 | Category 4 |
England | 00:07:18 | 00:23:50 | 01:11:04 | 01:26:09 |
East Midlands Ambulance Service | 00:07:42 | 00:30:30 | 01:24:17 | 01:31:36 |
East of England Ambulance Service | 00:08:04 | 00:28:28 | 01:34:58 | 01:37:24 |
Isle of Wight Ambulance Service | 00:11:14 | 00:26:05 | 01:14:59 | 01:46:00 |
London Ambulance Service | 00:06:51 | 00:23:48 | 01:08:57 | 01:42:54 |
North East Ambulance Service | 00:06:33 | 00:29:28 | 01:32:08 | 01:18:37 |
North West Ambulance Service | 00:07:23 | 00:26:00 | 01:22:42 | 01:29:38 |
South Central Ambulance Service | 00:07:12 | 00:17:47 | 00:54:47 | 01:17:17 |
South East Coast Ambulance Service | 00:07:35 | 00:20:02 | 01:36:10 | 02:00:59 |
South Western Ambulance Service | 00:07:03 | 00:28:38 | 01:17:17 | 01:33:56 |
West Midlands Ambulance Service | 00:06:57 | 00:13:20 | 00:45:22 | 01:01:15 |
Yorkshire Ambulance Service | 00:07:12 | 00:20:34 | 00:48:09 | 00:52:33 |
In 2019/20 the Isle of Wight Ambulance Service had the longest waiting time for category 1 ambulance calls. East Midlands Ambulance Service had the longest waiting time for category 2 ambulance calls. South East Coast Ambulance Service had the longest waiting time for category 3 and category 4 ambulance calls.
A direct comparison to waiting times in 2015 is not possible as the current ambulance response time standards were introduced in England in 2017.