Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, what assessment his Department has made of the level of support provided by energy suppliers to disabled customers through (a) benefit entitlement checks, (b) debt write-off and (c) other related schemes.

Ofgem require energy suppliers to support disabled customers. This includes protection from disconnection during the winter, and the provision of additional support through a Priority Services Register. Ofgem monitors compliance with their rules protecting vulnerable consumers. Their most recent report is available at: https://www.ofgem.gov.uk/sites/default/files/2021-10/Ofgem%20Consumer%20Protection%20Report%20Autumn%202021_Final.pdf.

Under the Warm Home Discount scheme, Ofgem provides a breakdown in their annual reports of the Industry Initiatives supporting fuel poor and vulnerable households through measures that include benefit entitlement checks and debt write-off. The 2020-2021 report is available at: https://www.ofgem.gov.uk/publications/warm-home-discount-annual-report-scheme-year-10.