Question to the Department for Transport:

To ask the Secretary of State for Transport, whether his Department has made an assessment of the potential impact of discontinuing paper rail tickets on people with epilepsy and who have difficulty using online services.

The Plan for Rail set out our ambitions to roll out digital ticketing and we will consider the needs of all users when considering how to move forward with rail ticketing. Passengers should have access to a ticketing system which is user-friendly, where help and advice from a trained representative is available and is accessible to all.