Work Capability Assessment

(asked on 9th March 2023) - View Source
Questioner
Jonathan Ashworth Portrait
Jonathan Ashworth
(Labour (Co-op) - Leicester South)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, how many Work Capability Assessments were conducted (a) over the phone, (b) face-to-face, (c) via paper-based assessments and (d) via video call over the last 12 months.

Answered by
Tom Pursglove Portrait
Tom Pursglove
This question was answered on 14th March 2023

The number of Work Capability Assessments (WCA) that have been carried out by (a) telephone, (b) face-to-face, (c) paper-based and (d) video over the last 12 months, can be found in the table below.

WCA Channel

Number of WCAs between Feb 22 and Jan 23

(a) Telephone Assessment

414,000

(b) Face-to-face Assessment

90,000

(c) Paper-based Assessment

79,000

(d) Video Assessment

45,000

Total

628,000

Please note

  • All volumes have been rounded to the nearest 1,000.
  • All the above data is derived from contractual management information produced by the assessment providers.
  • The above data is derived from unpublished management information which is collected for internal departmental use only and has not been quality assured to Official Statistics Publication standards.
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