Universal Credit: Internet
(asked on 10th July 2018) - View Source
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, how often staff in her Department that monitor the online journals for universal credit are notified when someone posts on their online journal.
This question was answered on 16th July 2018
The case manager or work coach receives a notification in real time each time a claimant submits an entry to their online journal. Journal entries are monitored daily as part of our case management approach.