Jobcentre Plus: Training

(asked on 13th July 2018) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, whether her Department issues guidance to work coaches on what support they should provide to claimants.


Answered by
Alok Sharma Portrait
Alok Sharma
COP26 President (Cabinet Office)
This question was answered on 18th July 2018

Comprehensive guidance outlining the support we provide to claimants is readily accessible to all Work Coaches across the Jobcentre network.

Work Coaches provide personalised back to work support including volunteering opportunities, skills support, work experience and local activity through the Flexible Support Fund.

In addition information on local support services is available to staff via our District Provision Tool. This digital tool lists local and national provision and support delivered by Jobcentre Plus, Skills Funding Agency, Skills Development Scotland, Careers Wales, other providers, local authorities, and independent and volunteer organisations.

Universal Credit guidance is published in the House of Commons Library and the Department is committed to refreshing the information on a regular basis.

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