Question to the Department for Work and Pensions:

To the Secretary of State for Work and Pensions, how many (a) parcels and (b) letters are currently stored at Mail Handling Site A Wolverhampton and are unable to be processed.

All mail is actioned by the Mail Opening Unit on delivery from Royal Mail on date of receipt. It is processed within 24 hours which includes opening, scanning and routing to the relevant teams in DWP. There are no backlogs of work requiring opening or scanning that would require storage. Once scanned DWP manages a head of work of cases which are not automatically routed and require manual intervention. These are managed digitally.