Govia Thameslink Railway: Compensation
(asked on 16th July 2018) - View Source
Question to the Department for Transport:
To ask the Secretary of State for Transport, what plans his Department has to extend the compensation scheme announced on 6 July 2018 to Govia Thameslink Railway passengers who are non-season ticket holders.
This question was answered on 19th July 2018
The compensation package has been designed to compensate the worst-affected passengers who travel using season tickets. However, passengers who travel less frequently can claim Delay Repay compensation for the disruption they have experienced, and we encourage them to do so.