Ticketmaster: Data Protection

(asked on 16th July 2018) - View Source

Question to the Department for Digital, Culture, Media & Sport:

To ask the Secretary of State for Digital, Culture, Media and Sport, pursuant to Answer of 10 July 2018 to Question 160146 on Ticketmaster, how many consumers were affected by Ticketmaster's recent data breach.


Answered by
Margot James Portrait
Margot James
This question was answered on 23rd July 2018

Ticketmaster have released details about the data incident which stated that 5% of its global customer base had been affected and those affected have been contacted by the company with details on how to reset passwords. The National Cyber Security Centre (NCSC) has issued advice to customers of Ticketmaster which includes guidance on changing passwords which is freely available on the NCSC website. The Information Commissioner's Office (ICO) is in regular contact with Ticketmaster, and their investigation into this matter is ongoing. The ICO will provide further detail on the incident on conclusion of their investigation.

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