Railways: Complaints
(asked on 16th July 2018) - View Source
Question to the Department for Transport:
To ask the Secretary of State for Transport, how many public complaints in respect of train delays his Department received in each of the last 12 months.
This question was answered on 20th July 2018
The information is not held in the format requested and could only be obtained at disproportionate cost.
The correspondence management system focusses on dealing with a wide range of transport issues; it does not focus specifically on categorising each piece of correspondence in this level of detail.