Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, what steps people who are required to self isolate should take to claim their self isolation payment when they have engaged with NHS Track and Trace but have not been given a Test and Trace identification number.

If a person has tested positive for COVID-19 or are told to self-isolate by contact tracers, they would be given an NHS Test and Trace Account ID.

However, if the app has advised self-isolation because there has been close contact with someone who has tested positive, the individual should request a NHS Test and Trace Account ID which can be done by following a link in the app. This must be done during the self-isolation period and cannot be requested after the self-isolation period ends.