UK Border Force: Standards

(asked on 17th July 2018) - View Source

Question to the Home Office:

To ask the Secretary of State for the Home Department, what recent estimate he has made of the number of passengers cleared within Border Force service standards at UK (a) ports and (b) airports in each year since 2010.


Answered by
Caroline Nokes Portrait
Caroline Nokes
This question was answered on 24th July 2018

Border Force service standards are that 95% of British and other European Economic Area (EEA) passengers, from the point they join an immigration queue, are seen by an officer within 25 minutes. For non-EEA passengers, the service standard is that 95% of passengers are seen by an officer within 45 minutes.

We do not publish data on performance at individual ports. Published data on the clearance of passengers at the border from 2014 to present day can be found at https://www.gov.uk/government/publications?departments%5B%5D=home-office&publication_type=transparency-data

Data from 2010 to 2013 can be found at http://webarchive.nationalarchives.gov.uk/20130326215821/http://www.homeoffice.gov.uk/publications/about-us/corporate-publications/business-plan/business-plan-2012-15-data/borders-and-immigration-data?view=Html

Data relating to Border Force activity at Heathrow is published on the Heathrow Airport website at https://www.heathrow.com/company/company-news-and-information/performance/airport-operations/border-force

Reticulating Splines