Pensions: Telephone Services
(asked on 14th March 2023) - View Source
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what assessment his Department has made of the adequacy of the level of staffing assigned to the Future Pension Service public call lines.
This question was answered on 21st March 2023
In light of recent unpresented high demand., additional resource has been assigned to the Future Pension Service. The level of staffing is kept under constant review.