Railways: Compensation
(asked on 18th July 2018) - View Source
Question to the Department for Transport:
To ask the Secretary of State for Transport, what estimate his Department has made of the amount of money rail franchises have paid out in compensation to ticket holders in each of the last 12 months for which data is available.
This question was answered on 23rd July 2018
Figures for the compensation paid to ticket holders by train operating companies in 2016/17 was published in January 2018. These can be found at the following link:
The total 2016/17 passenger compensation payment by the DfT franchised Train Operating Companies (TOCs) was £73.6m, an increase of 63.8% on the 2015/16 total of £44.9m.