Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, with reference to paragraph 4.148 of the Spring Budget 2023, HC1183, when work on design of the additional training programme commenced.

There are no plans to automate either decision making or the application of the sanctions regime which will continue to be undertaken by Work Coaches and Decision Makers. However, we are automating the creation of the referral form for claimants who miss mandatory appointments. The referral form will then be reviewed by the Work Coach and submitted to the Decision Maker to take the ultimate decision, in the normal way.

The department is committed to the continuous upskilling of all Work Coaches to ensure a consistent application of sanctions policy and protection of claimants. As with all changes to process that are undertaken, Work Coaches will be provided with guidance and support as required.