Revenue and Customs: Telephone Services

(asked on 16th March 2023) - View Source

Question to the HM Treasury:

To ask the Chancellor of the Exchequer, how much income was accrued by HMRC through telephone call charges applied to incoming calls in financial year (a) 2021-22 and (b) 2022-23 to date.


Answered by
Victoria Atkins Portrait
Victoria Atkins
Secretary of State for Health and Social Care
This question was answered on 20th March 2023

HMRC does not charge customers for calls to 0845 or 03000 numbers. There is further information about 0300 numbers on the Ofcom website:

http://consumers.ofcom.org.uk/phone/numbering/what-are-03-numbers/

For more information on call charges, please refer to GOV.UK: https://www.gov.uk/call-charges

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