Fraud

(asked on 24th July 2018) - View Source

Question to the Home Office:

To ask the Secretary of State for the Home Department, how many reports to Action Fraud have been dismissed by a computer system before they are read by a member of staff in each of the last three years for which figures are available.


Answered by
Ben Wallace Portrait
Ben Wallace
This question was answered on 5th September 2018

No reports are dismissed by a computer system, all reports submitted to Action Fraud are processed through an automated triage system that is designed to ensure that resources are targeted at those cases that have the most viable lines of enquiry. An automated process is required due to the large number of cases received (approximately 42,000 per month) to provide an efficient and effective response.

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