Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, if she will list all the changes made to universal credit since it was introduced.

Universal Credit operates a ‘test and learn’ strategy aimed at ensuring continuous improvement, whilst the Universal Credit Full Service is updated every two weeks to improve and enhance its functionality.

In the last year, changes like those announced in the Autumn Budget have: abolished waiting days; introduced 100% advances and extended the repayment period from 6 months to 12 months; and introduced Freephone telephone numbers.

We have listened to feedback from claimants and stakeholders, and will continue to make changes to ensure the Full Service can meet their needs. The Universal Credit Managed Migration and Transitional Protection Regulations we will be placing before Parliament this Autumn propose further protections for claimants who are moving, or have moved onto Universal Credit.