Railways: Cumbria

(asked on 10th September 2018) - View Source

Question to the Department for Transport:

To ask the Secretary of State for Transport, with reference to his Department's news story of 28 June 2018, Rail passengers in the north to start being compensated in early July, what plans he has for compensation to be provided for passengers who are not season ticket holders affected by recent disruptions to train services in Cumbria.


This question was answered on 14th September 2018

All passengers are entitled to and encouraged to apply for Delay Repay compensation from their train operator. Both train operators, Northern and TransPennine Express will also be opening an additional compensation scheme to ensure that people who travelled regularly on the disrupted routes, but without a season ticket, will be eligible for compensation. This was announced at the end of July by Transport for the North, which is leading on the design of the scheme. Further details will be announced shortly by Transport for the North and the train operators.

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