Question to the Home Office:

To ask the Secretary of State for the Home Department, how many 999 call attendants are employed in (a) the UK and (b) Leicestershire.

The Home Office does not hold the information requested centrally.

The Home Office collects and publishes information on the primary roles that police officers and staff perform, for Police Force Areas in England and Wales. Data are collected on a full-time equivalent (FTE) basis. These data are published annually as part of the 'police workforce, England and Wales' statistical bulletin, the latest of which can be accessed here: https://www.gov.uk/government/statistics/police-workforce-england-and-wales

Within the functions framework is ‘Central Communications Unit’ where 999 call handlers would be included but they only account for subset of this function and it is not possible to separately identify them.

Table_F2 of the accompany data tables shows the number of full time equivalent (FTE) police staff in the ‘Central Communications Unit’ function, by each Police Force Area in England and Wales:

https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/728153/police-workforce-tabs-jul18.ods