Question to the Department for Transport:

To ask the Secretary of State for Transport, if he will extend the Govia Thameslink Railway additional industry compensation scheme to cover all part-time workers who travel on a regular basis; for what reasons that scheme covers only part-time workers who commute three days a week; and if he will make a statement.

The Department encourages all passengers who experience a delay in their journey to apply for compensation through the Delay Repay compensation scheme. This entitles holders of any ticket type – including passengers who travel less frequently– to claim compensation for delays of 15 minutes or more, whatever the cause of the delay.

Additionally, Govia Thameslink Railway (GTR) announced on 28 August 2018 an additional compensation scheme for regular travellers who are non-season ticket holders travelling a minimum three days’ return travel in any week during the qualifying period from the most affected stations. This is the first time that a train operating company has extended a special compensation scheme, introduced following a period of severe disruption, to non-season ticket holders. GTR does not have any plans to extend this.