Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, pursuant to the Answer of 29 February 2024 to Question 15620 on Health Services: Postal Services, whether his Department collects information on the reasons for missed NHS appointments.

Rates of missed appointments, and their causes, can vary substantially between providers and local areas. NHS England has developed a range of resources to support trusts in understanding the causes of missed appointments within their organisation, and to take effective action to reduce Did Not Attend rates.