Railways: Compensation
(asked on 11th October 2018) - View Source
Question to the Department for Transport:
To ask the Secretary of State for Transport, what the timescale is for the introduction of the one-click compensation scheme on the railways.
This question was answered on 19th October 2018
One-click compensation will be introduced through future UK Government-run franchise competitions. Some operators, such as C2C, have already introduced fast claims systems under their own initiative.