NHS: Staff
(asked on 14th June 2022) - View Source
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, what assessment he has made of trends in the level of (a) verbal abuse and (b) physical attacks experienced by NHS staff in (i) Coventry, (ii) the West Midlands and (iii) England in each of the last three years; and what steps his Department is taking to better protect NHS staff in those areas from that abuse.
The following table shows the proportion of cases where National Health Service staff in organisations in Coventry, the West Midlands and England experienced at least one occurrence of physical violence at work from patients and service users, their relatives or other members of the public in each of the last three years.
| 2019 | 2020 | 2021 |
University Hospitals of Coventry and Warwickshire NHS Trust | 13.8% | 13.7% | 15.2% |
Coventry and Warwickshire Partnership NHS Trust | 19.7% | 14.9% | 14.3% |
Birmingham and Solihull Integrated Care System | N/A | 11.2% | 10.4% |
Coventry and Warwickshire Integrated Care System | N/A | 13.4% | 14.2% |
The Black Country and West Birmingham Integrated Care System | N/A | 13.1% | 13.5% |
England | 15.0% | 14.6% | 14.3% |
Source: NHS Staff Survey
The following table shows the proportion of cases where NHS staff in organisations in Coventry, the West Midlands and England experienced At least one occurrence of harassment, bullying or abuse at work from patients and service users, their relatives or other members of the public in each of the last three years.
| 2019 | 2020 | 2021 |
University Hospitals of Coventry and Warwickshire NHS Trust | 27.4% | 27.2% | 29.7% |
Coventry and Warwickshire Partnership NHS Trust | 27.0% | 22.9% | 26.0% |
Birmingham and Solihull Integrated Care System | N/A | 21.3% | 23.2% |
Coventry and Warwickshire Integrated Care System | N/A | 25.9% | 28.6% |
The Black Country and West Birmingham Integrated Care System | N/A | 26.7% | 27.2% |
England | 28.7% | 26.8% | 27.5% |
Source: NHS Staff Survey
Data for integrated care systems are not available for 2019.
NHS England has established a violence reduction programme to address deliberate violence and aggression towards NHS staff and ensure offenders are punished. The Civility and Respect programme aims to tackle bullying and harassment in the NHS.