Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, if he will take steps to install assistive technology for disabled people in jobcentres.

This is already happening, we now have over 7,981 devices, for dedicated use by customers, across our Jobcentre estate which have in-built accessibility features. We also constantly review the number of computers available and have capacity to increase the number of devices quickly, if the need arises.

The software in use on these machines is continually upgraded as and when required to ensure their continued use for customers. In addition to this further support is available to customers where reasonable adjustments are identified and recorded. Each Jobcentre District Office has been provided with the following items for use by customers if requested:

• a keyboard with larger keys;
• a large trackball mouse; and
• headphones, however, many people will want to use their own.

We have opened a number of temporary sites across the estate to support delivery of face-to-face public services. As part of this work, Customer Computers are also available in these sites.

We have also improved access to our Wi-Fi services in all Jobcentres, allowing customers to use their own personal devices if they prefer, to access internet services.